If you have a Samsung phone or tablet, you’ll need to use Samsung’s website instead.
If you don’t know your Google account’s password, you’ll need to recover it before proceeding.
If you don’t know your Google account’s password, you’ll need to recover it before proceeding.
If you don’t know your Google account’s password, you’ll need to recover it before proceeding.
If you don’t have a Samsung Android or you haven’t registered your Android with Samsung, you can’t use this method.
If you have more than one Samsung Galaxy item, you may have to select the correct one by clicking the item name in the top-left corner of the page and then selecting the correct one in the drop-down menu.
After the screen is unlocked, you should be able to set a new password from the Settings menu.
Unfortunately, if your data isn’t backed up, you won’t be able to recover the information deleted by the factory reset.
For example, Samsung users will typically use the Power, Home, and one of the Volume buttons to access the recovery menu.
If you see a “No command” error message appear on-screen, keep holding the recovery combination for another 15 to 20 seconds.
If you don’t see Recovery mode, skip this step. See the next step if you’re instead met with a “No command” screen.
If you don’t see Recovery mode, skip this step. See the next step if you’re instead met with a “No command” screen.
This will usually include selecting a language and a Wi-Fi network.
If you don’t know the password for your Google account, use a computer to recover it before proceeding.
You cannot use this method if your Android doesn’t already have a custom recovery installed.
Check your phone’s documentation for the proper recovery combination if you don’t know it. f
Do not enable the “Mount system partition read-only” option if available.
Click the AROMA download link. Wait for the ZIP folder to download. Connect your Android to your computer via a USB cable. If you’re on a Mac, you’ll first need to install Android File Transfer. Place the ZIP folder in your Android’s “Download” folder.
Open the Install menu. Open the Download folder. Select the AROMA file manager’s ZIP folder. Swipe the “Install” slider right or select the Install option, then wait for a confirmation.
Open the data folder. Open the system folder. Scroll down to view the system files below the list of folders.
Long-press a file name to select it. Repeat with other lock screen file names. Tap the Menu button. Tap Delete Confirm your choice if prompted.
Some apps will install malware apps which password-protect the lock screen. Using Safe Mode will allow you to delete these apps. Keep in mind that you’ll need to know your Android’s regular lock screen combination or passcode in order to complete this method.
On a Samsung Galaxy, you’ll instead tap Restart, then hold down the Volume Down button while the Android reboots. You can skip the next two steps.
For Samsung Galaxy Androids, remember to hold down the Volume Down button while rebooting to open Safe Mode.
You can restart your Android back into the normal mode by holding down the Power button and tapping Restart (or tapping Power off and then pressing the Power button again).
